The room was fantastic and the price was excellent. The staff was very accommodating, quickly assisting me when I accidentally locked myself out. The hotel's swimming pool was enjoyable, and the breakfast buffet was one of the best I've ever experienced, featuring a wide variety of options.

Fantastic staff and great breakfast experience

The staff was very accommodating, quickly helping me when I accidentally locked myself out. The breakfast buffet was impressive, featuring a wide variety of options that exceeded my expectations. The room was comfortable, making my stay enjoyable. However, the pool area could use more attention in terms of cleanliness.

Comfy beds and tasty breakfast!

We booked for one night and really enjoyed it! The bed was super cozy, and we had a ton of pillows. Loved the citrus-smelling soaps! Breakfast was a hit—fresh waffles and sausages were awesome. The hot tub by the pool was nice to relax in, but the elevator was kinda noisy.

Our stay was primarily for a short family getaway. The room was quite spacious, and the breakfast spread was one of the best I have experienced. The pool and hot tub were great perks that our kids enjoyed. However, we encountered some issues with cleanliness upon arrival and noise from nearby guests that impacted our experience.

I found the location of this hotel very convenient, close to a lot of attractions. The lobby looked really nice, and the staff were friendly when I checked in. My room had a lot of space, which made moving around comfortable. The breakfast selection surprised me. it offered plenty of options and tasted great. However, I did notice that the air conditioning in my room was very noisy, which made it hard for me to sleep well. One of the bathroom doors also had issues staying open, adding a bit of frustration during my stay. Despite these problems, I appreciated the clean and spacious feel of the room overall.

Friendly staff made check-in easy.

Upon arrival, the cleanliness of the room was disheartening. There were visible stains on the furnishings, and the shower needed a thorough cleaning. Additionally, we had to wait a long time to check in, and the pool area was overcrowded and not well-maintained.

The lobby was beautifully decorated and welcoming, with friendly staff who were very helpful. I appreciated the spacious suite, which made it easy to move around comfortably. The breakfast selection was especially delightful, truly exceeding my expectations.

Improve soundproofing for a quieter experience.

Would recommend for a weekend adventure

Spacious suite, comfortable bed, the breakfast was good and the staff looked after the area, making this hotel a great choice for exploring the nearby attractions with easy access to highways.

None

I loved the warm, inviting atmosphere and the fantastic breakfast buffet that had everything you could think of! The indoor pool was great for relaxing after a long drive, and the hot tub was a nice touch too. Just a heads up, the towels were a bit scarce during our stay, but it didn’t take away from the overall experience! 😊

I had a great experience with the spacious room and the awesome variety at breakfast! The pool area was clean and inviting, making our stay very enjoyable. I'd definitely return here!

It was a decent option for a brief stop-in in Kalamazoo with value for money. Make sure to confirm your reservation details ahead of time.

I recently stayed at Best Western in Kalamazoo and enjoyed every moment. The staff provided genuinely friendly service, and the breakfast exceeded my expectations with delicious options. Though the parking situation needed improvement, my overall experience was delightful. I’ll definitely return on my next road trip!

Great breakfast and friendly staff! No towels in the pool area was frustrating.

Housekeeping lacking attention to detail!!! The fitness facilities are severely underwhelming, and the pool area has questionable cleanliness. Improvements in hot water availability would make a difference!!!